About the Project
INDUSTRY: Financial Software Application
OPPORTUNITY: Payfirma is an award-winning payments company providing powerful payments technology for credit unions, banks, and other financial institutions across North America from one single source. They help their financial institution partners with innovative payments technology, increased revenue, and dedicated support that their partners and their members can count on. Since 2010, their core purpose has been to make it easy for people to grow their businesses.
OUTCOME: Payfirma is a values-driven organization. For their annual summer event, they wanted to create a very special experience integrating their core values of “Just make the customer happy”, “Inspire those around you”, “Stay true to who you are”, “Make it delightful”, and “Believe big”. As we have held several Amazing Race like events, we proposed a similar type of event incorporating their unique core values for each station. Like the popular show, the cross-functionally organized teams would race around downtown Vancouver completing task at each station that are random acts of kindness relating to their company core values (one value per station). For 2 hours, the Payfirma teams were sharing and giving back to our community, while having a fun social company event. The final and secret location for the last station ended at a brewery with food and drinks, followed by a surprise inspirational speech from Rolly Lumbala from the BC Lions.
LEARNING: Integrating purpose with fun creates unforgettable moments. When a company has done the work to define their core values, it is inspiring for everyone. It’s even more meaningful when companies like Payfirma are open to new and fresh ideas to bring their core values to life. This was one of our favourite team retreats and we look forward to creating more value-driven experiences with our partners and community.